![]() It’s a longer way compared to the first method above but it’s equally effective. Method 2: Close an app using App Info menuĪnother way to force close an app is by going within the app’s settings itself. If it’s not there, simply tap the Close All app to also restart all apps. Then, swipe up on the app to close it.It should be here if you managed to run it previously. Once the Recent Apps screen is shown, swipe left or right to look for the app.On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).Method 1: Close an app using Recent Apps key Be sure to force quit the app with the problem by following the steps below. ![]() Restarting Play Store may help if the app is not opening or downloading. Below are the things that you can do:įorce quit. There are three ways in order to directly troubleshoot Google Play Store app in this situation. Galaxy S10 Google Play Store not downloading fix #4: Troubleshoot Play Store app Select Force stop on the prompt to confirm.This won’t affect any information on the device. Select Force Stop to shut down just this app.Check that the app is enabled (we want the option to show as Disable). Scroll down and select Download Manager.If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).To ensure that Download Manager is okay, consider resetting it with these steps: Sometimes, this app may encounter a bug that affects other apps. Galaxy S10 Google Play Store not downloading fix #3: Reset Download ManagerĪndroid devices have a special app called Download Manager that automatically manages all download-related stuff. You can schedule it to do this task by doing these steps: If you tend to forget things, we suggest that you configure your phone to reboot on its own. Rebooting your device regularly at least once every week can be beneficial. If nothing changed though, proceed to the next suggestions. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. The second restart procedure tries to simulate the effects of removing the battery pack. Keep both keys held down for 10 seconds or more.While holding it down, press and hold the Power key.Press and hold the Volume Down button first and don’t release it.If doing the regular restart won’t help, then try this: If this works, this may unlock the device. This simulates the effect of having disconnected the battery from the device. Then, select Restart option and see if that works.Īnother way to restart the device is by pressing and holding the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on. Try restarting it normally first by pressing the Power button to access the boot menu. This happens if the cause of the problem is due to a minor bug after leaving a device running for a long time. Rebooting the device itself can sometimes help in dealing with Play Store errors. Galaxy S10 Google Play Store not downloading fix #2: Restart device If there’s no issue with the internet connection at all, proceed to the next steps below. The general rule is to ensure that your Galaxy S10 has stable internet connection before you start to download anything on the Play Store app. If Google Play Store is not downloading when you’re connected to your own wifi network, you may need to troubleshoot your wifi first. If you’re on cellular or mobile data, try to connect the device to a strong wifi network. Most of the time, Play Store errors are caused by intermittent or slow internet. Galaxy S10 Google Play Store not downloading fix #1: Reconnect internet connectionĬhecking your internet connection is a must in this case. Follow our suggestions below on what to do. If Google Play Store is not downloading updates or apps, there are a number of troubleshooting steps that you must do in order to fix it. How to fix Galaxy S10 Google Play Store not downloading In this troubleshooting article, we’ll provide the solutions that you can try if your Galaxy S10 Play Store app is not downloading updates or apps. Google Play Store app may sometimes encounter hiccups.
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